Women joining the shop selling the most important thing is to establish a sense of trust with the customer, the only way to make the ever increasing performance. To win the trust of customers, we must become more professional and meticulous in service. Specifically, what are the points?
First, to learn to listen to everyone needs to be understood and needs to be recognized. However, the best way to be recognized is to have someone listen carefully to him. Because few people in modern life are willing to listen to others, everyone is anxious to express their opinions. Therefore, the women's franchise sales staff can initially listen to the work done well, then, with the trust of customers has begun to establish.
Second, professional knowledge If you do not have complete product knowledge, customers do not know, so immediately lose the sense of trust customers. This requires women's franchise sales staff must continue to upgrade their own professional knowledge of women, advancing with the times, continuous learning. Youjia Diman requires store training and management requires the continuous strengthening of sales staff's brand knowledge, women's expertise, etiquette learning and sales skills, so that store staff from the professional quality and professional quality are able to maintain good development.
Third, wearing a decent Usually a person does not understand a book before, he is reading the cover to judge the book is good or bad. Before a person does not know another person, all look at his dress. So wearing a store for women in terms of salespeople is very important. Remember, always wear for success, dress for victory. Sales of this is a beautiful thing, women's franchise salesperson whether the process of hospitality to show dignified and generous behavior.
Fourth, learn to "imitate" different people, speech faster and slower pace, in order to be consistent with the frequency of customers, we must be good at to adjust their tone. Otherwise, people who do not speak the same frequency are very easy to trust and influence customers. So women's franchise staff should be based on the speed of speech to adjust their speed of speech.
Fifth, sincerely praise can always win the hearts of others if it comes from sincere praise. Women's franchise sales staff should be good at seeing the customer's flash point, and more customers find some advantages, and sometimes, may be able to build a sense of trust within a sentence, thus becoming the brand loyalty.
Sixth, it may not be right to agree with customers, but as long as he is right, you should begin to agree with him or you will not even have the opportunity to continue communicating. Women's stores in the sales of products, do not compete with the customer, do not always act as the customer's "teacher", but learn to cleverly agree with the customer before expressing their views.
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