Vipshop will commemorate the "3.15" symposium and put forward "keep the genuine bottom line to enhance quality consumption."

On March 13th, in 2018, the “3.15” International Consumer Rights Day Symposium was held in Beijing with the theme of “Improving Quality and Creating a Better Life”. The conference was sponsored by the China Consumer Newspaper, the Bureau of Consumer Protection of the State Administration for Industry and Commerce and the China Consumers’ Association. It aims to thoroughly study and implement the spirit of the Nineteenth National Congress of the Communist Party of China and the socialist ideology of Chinese socialism in the new era of Xi Jinping, and punishes counterfeiting and shoddy. , improve product quality, promote integrity management and Other topics to discuss and exchange. As a corporate representative, the third-largest e-commerce company in China, Weipin, was invited to attend the symposium and share the “right path” that the company has consistently followed for years.

In the day's forum, representatives from the State Administration for Industry and Commerce, the China Consumers Association, the China Consumer Newspaper, academics, and corporate representatives jointly discussed ways to improve quality of consumption. The China Consumer Newspaper also released an analysis report on Chinese netizens' consumer satisfaction, and introduced the national anti-counterfeiting network 3•15 security check platform to the outside world.

Zhou Shiping, director of the Consumer Protection Bureau of the State Administration for Industry and Commerce, said in his speech that it is necessary to continuously strengthen supervision and enforcement of consumer rights protection, increase sampling quality of circulation commodities, publicize the results, and promote integrated supervision of online and offline product quality.

Zhu Cambridge, vice president and secretary-general of the China Consumers Association, introduced the five key tasks that the National Association of Consumers Associations will focus on this year to promote the promotion of rural product quality supply and actively promote offline operators to implement the 7-day unreasonable return system.

Hu Guoqiang, president of the China Consumer Newspaper Company, summed up the essence and theme of the 3•15 international consumer rights day in 12 words – highlighting legal rights and embracing a better life.

Ren Xingzhou, a researcher at the Development Research Center of the State Council, believes that in the new era of consumption, the pursuit of satisfying spirit is also an aspect of quality consumption. For example, the taste of hometown, the memory of the city, and the connotation of culture are all examples of quality consumption.

At the symposium, Huang Hongying, vice president of Vipshop, said: “The quality of consumption is the key word in 2018, and e-commerce companies should take the responsibility and take the initiative to take the initiative to clear the source, adhere to the original bottom line, improve quality consumption, and promote economic development. The corporate mission of the association is to “inherit quality life to enhance happiness experience” and coincides with the theme of this forum. Both parties share common values ​​in consumer insights and services.”

Vipshop will share authentic measures and practical experiences such as "Authentic Tenfold Protection" and "Quality Control Article". On the one hand, Vipshop will achieve genuine escort from source to the last kilometer by insisting on first-hand sources of supply and self-operation throughout the entire process; on the other hand, Vipshop will create the “full platform first responsibility” and pass third parties with third parties. Testing agencies cooperate to improve the quality control system; at the same time, Vipshop will purchase "genuine insurance" for all commodities, and launch special "worry-free protection" for maternal and childbirth, beauty makeup and other categories to fully ensure consumer rights. In the future, VIP will strengthen management and investment in the aspects of product integrity, information integrity, and service integrity, and act as a leader in quality e-commerce to help structural structural reform on the supply side.

Huang Hongying revealed that in response to the guidance of industry agencies, quality inspections, and other government agencies and industry associations on genuine operations, the only product meeting will be held on March 15 to invite all sectors of the community to jointly explore the construction of a genuine e-commerce ecosystem and publish the only product. The new e-commerce initiative will be genuine and will continue to increase the quality of China's e-commerce business.

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